Privacy policy

General principles
Co-Operative Systems respects your privacy and seeks to protect your personal data. We hope that the following information will show you how we gather, use and protect your personal data.

We aim to ensure that the processing of personal data by Co-Operative Systems is fair and reasonable and that your personal data is secure, accurate and up to date. Generally speaking this means that each time we want to collect personal data we must tell you the purposes for which we use the data and then ask for your consent to that usage. We only use your data for the purposes for which you consent. We also tell you if we transfer your data to anyone else.

Co-Operative Systems is not part of a group and does not make personal data or organisational data available outside the company.

Information that Co-Operative Systems collects and why
Co-Operative Systems collects information about our users, suppliers and other individuals it deals with in its day to day business. This information includes contact, registration and payment details, information about the way registered users use our services as well as details of individuals’ interests. It is used for administration and to support, improve and obtain feedback on Co-Operative Systems’ services and to prevent and detect breaches of our network security, the law or our contract terms.

Co-Operative Systems will use all this information to assess which Co-Operative Systems products and services may be of interest to individuals and to personalise the service we provide. If you are registered or contracted to use a service we may contact you to obtain feedback on that service and any improvements we could make to it.

The law often allows you to write and ask to see and correct the information held about you, sometimes on payment of a fee.

Further information and marketing
With your agreement Co-Operative Systems may contact you about those of its services which may interest you and any in some circumstances to invite you to client entertainment and similar events by mail, fax, email and (in certain limited circumstances) by telephone from time to time. You have a right to ask us at any time not to contact you by way of direct marketing.

Transfer of data to third parties
Under no circumstances does Co-Operative Systems supply, sell or rent your personal data or organisational data to anyone outside the company.

Calls to Help Desks
Calls to Co-Operative Systems telephone help desks may be recorded for quality control, regulatory and monitoring purposes.

If you have any questions about Co-Operative Systems privacy/data protection policy, you should contact

General Services
For all sales, quotes, orders, IT support, accounts and anything else. Phone (020) 7793 0395 Email